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Client Testimonials

"I was very impressed with the thoroughness of the testing. I am very happy we went this route."
A. Cashin, Elliot Health Systems



"What used to take me 3 months to test, now takes me 16 hours!"
G. Petruzzi, Texas Children’s Hospital





"STS has a great product. The solutions have cut down the time on all our testing, allowing us to work on other critical projects."
L. Henry, Sutter Hospital





"STS cut our testing time in half!"
L. Oue, Kaiser Permanente Hawaii





"The solutions have been key in upgrades projects"
D. Whipple, Intermountain Healthcare





"Everyone would benefit from STS."
A. Hendricks-Jones, San Antonio Community Hospital





"The volume testing solution is a big time, money, and resource saver"
C. Wheeler, OSF Healthcare





"We are very happy with the products!"
K. Pyska, Maine General Hospital





"STS is very attentive, and we get great real time response."
M. Westcott, Henry Ford Hospital





"There is no way we would have been able to upgrade as quickly and efficiently without STS."
S. Barnett, Catholic Healthcare West





"The Advantage Test Suites cover 86% of our General Testing Guidelines."
D. Drothler, Children’s National Medical Center





"The blood bank validation is huge for us. The blood bank supervisor loves it!"
M. Wommer, Holy Redeemer Hospital





"The software helps us accomplish a lot more in a lot less time."
A. Henney, Asante Health System





"I just finished reviewing the Advantage Test Suites for blood bank. What a wonderful testing tool. I am blown away!"
D. Avenell, Sutter





"We have never ever tested the way the solutions do. The thoroughness of it is incredible!"
C. Griffin, Elliot Health System





"We had a remarkable implementation of Sunquest version 6.2 from 5.4 with the entire project completed in less than 10 weeks."
B. Bell, Main Line Clinical Laboratories





"This product is pretty amazing. By using it, we are the ones who end up looking great!"
J. Esakov, Nationwide Children’s Hospital





"The Lab Volume solution saves me 300-400 man-hours per overlay."
V. Briddes, Pinnacle Health





"In the past our testing has always been acceptable to AABB, but these are so much better and take less time. The blood bank supervisor is tickled to death with them!"
M. Wommer, Holy Redeemer Health Systems





"The product is really good at providing the documentation that most inspectors look for."
R. Kroeger, Tri-Health Systems





"I love how reliable the system is!"
L. Henry, Sutter Hospital





"I love the blood bank portion and so do our blood bankers."
L. Oue, Kaiser Permanente Hawaii





"I love how you can just point, click, and let the thing fly!"
D. Whipple, Intermountain Healthcare





"Being able to order one of everything and send it to our HIS is huge!"
C. Wheeler, OSF Healthcare





"The catalyst for the purchase was the need to do more in less time with less resources."
K. Pyska, Maine General





"The product does what it normally take a human countless days to do."
M. Westcott, Henry Ford Hospital





"We needed assistance with validation, without adding another body, and the product is reusable."
J.Lestochi, Frankford Hospital





"Instead of paying a consultant every time we needed to test, STS made the most sense."
S. Barnett, Catholic Healthcare West





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Automated Testing Tools
HISTalkapalooza!

Quality Assurance
PO Box 36043
Tucson, AZ 85740
877.765.0100 (Phone)
425.963.0877 (Fax)
info@sts-healthcare.com

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Frequently Asked Questions


 


What's the difference between Volume solutions and Scenario solutions?

Volume solutions are designed to repeat a specific workflow, over and over, giving you the ability to test all possible combinations in that workflow. For example, in Laboratory Volume the workflow is register a patient (or use an interfaced patient), order a test code, result that test code, and perform an inquiry on the accession. Using the lab volume solution, you can quickly and easily order and result one of everything.

Scenario solutions are designed to let you automate your paper test cases or your general testing guidelines. With scenario solutions, you decide the workflow. For example, in Laboratory Scenario, you could build a test case to register a female inpatient, order three tests on her, result two of the tests, cancel one of the tests, then run interims and cums.


How long does it take to set up test cases in the Scenario solutions?

If you have your test case prepared (in other words, you know the workflow you want to automate and what values you want to enter at each of the prompts in the system under test, it takes approximately 30 seconds to one minute to enter the data into the form in the STS solution.

Once you have completed your input, you will want to run the test case to ensure you haven't made any data input errors. Overall, it takes about the same amount of time for the STS solution to enter in the data as it takes a human. Once the run is complete, you will correct any errors and re-run the test if necessary.

Don’t think you have the time? Check out the Test Suites – the prepackaged test cases that are customized for your site and input into the Scenario solutions for you!


What are the Test Suites?

The Test Suites are pre-packaged test cases that are customized for your site and input into the appropriate Scenario solution for you. The Test Suites are available for Blood Bank, for General Lab and for Microbiology and give you a strong, automated basic validation that you can use over and over and together cover more than 500 unique testing conditions.


If I want to purchase the Test Suites, do I also have to purchase the Scenario solution?

Yes. The Test Suites for Blood Bank is an add-on to the Blood Bank Scenario solution; and the Test Suites for Gen Lab and the Test Suites for Micro are add-ons to the Laboratory Scenario solution. The corresponding Scenario solution is required as that is what the test cases are entered into.


How much of the General Testing Guidelines is automated by the Test Suites?

According to feedback from our Test Suites clients, approximately 85% of the Blood Bank GTG’s are covered in the Test Suites for Blood Bank. Approximately 90 – 92% of the General Lab and the Microbiology guidelines are automated in their respective Test Suites.

 

How long does it take to implement the Test Suites?

It usually takes 6 to 7 weeks to complete the Test Suites for Blood Bank; and 4 to 5 weeks for General Lab and/or Micro.

 

What happens when I purchase the Test Suites – how does the process work?

STS’s SBBs & Med Techs tailor our pre-defined test cases to your site and input them into our scenario solution for you. Our analysts all have extensive Sunquest system management experience and the blood bank team is lead by a former AABB assessor.

The STS analysts then run the test cases for you. If anything looks questionable to them based on their experience, they will contact you to review. If it is determined that maintenance changes are appropriate, the analysts will then re-run all of the testing if necessary to ensure that those maintenance changes had no unexpected consequences.

The results of the test runs are detailed reports which can include all the information on what was entered at every Sunquest prompt, the detailed test case descriptions, the functional objectives for each test case step and comprehensive screen prints. The solutions even capture the actual Sunquest reports to files for inclusion with the results.

The test result reports are then ready for your review and are part of your exceptional validation documentation.

 

What is TestPartner and why do I need it?

TestPartner by MicroFocus is the underlaying commercial testing tool that the STS solutions are built upon. A copy of TestPartner is required on each PC that you want to be able to run the STS solutions from.

 

It's been a while since I've used the product, how can I get back up to speed quickly?

One of the best ways to get back up to speed is to visit our Clients Only area. Here you can download our Getting Started primers and How-To tech tips to get you running tests again quickly.

You can also contact support to schedule a one-on-one remote training session at no charge.

 

What happens when Sunquest has new release? Do I have to re-purchase anything?

Absolutely not! You do not ever have to re-purchase anything in order to continue to use your STS solutions. Your annual support and update fee covers all upgrades required to the STS solutions to keep them current with Sunquest's releases, unlimited toll-free support and unlimited training and re-training for you and your team.

When you are getting ready to install a new release into your test area, simply contact support and they will ensure that your solutions are up-to-date and ready to help you test immediately.